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Upgraded to 12.1.5, now client says return package (Trados) shows files as "unspecified"
De persoon die dit onderwerp heeft geplaatst: Shunryu Garvey
Shunryu Garvey
Shunryu Garvey
Verenigde Staten
Local time: 17:37
Lid 2023
Japans naar Engels
Sep 18, 2024

Hi all--

Have been translating dozens multi-file Trados packages for about 6 months using CafeTran with no problems.

Then last week upgraded to 12.1.5, translated a job and returned the package. Now the client is having trouble opening the files, and as the attached image shows, they appear as "unspecified":

image

I re-installed, then tried to downgrade back to my old version but no luck.

Am I forgetting a setting? Or is there a problem with Trados compatibility with the most recent version?

I really don't want to go back to Trados, so please help me out here!

Best,
Garvey
 
CafeTran Trainer
CafeTran Trainer
Nederland
Lid 2006
Trados? Sep 18, 2024

Do they use Trados 2024?
 
Shunryu Garvey
Shunryu Garvey
Verenigde Staten
Local time: 17:37
Lid 2023
Japans naar Engels
ONDERWERPSTARTER
Trados! Yes I should have specified. Sep 18, 2024

The client is using Trados and I assume it’s the current version. Thanks for your attention!
 
CafeTran Trainer
CafeTran Trainer
Nederland
Lid 2006
Culprit? Sep 18, 2024

Shunryu Garvey wrote:

The client is using Trados and I assume it’s the current version. Thanks for your attention!


Then it should be tested whether Trados 2024 interprets the segment status of CafeTran Espresso’s sdlxliff differently…

I don’t have 2024.
 
Michael Beijer
Michael Beijer  Identity Verified
Verenigd Koninkrijk
Local time: 22:37
Lid
Nederlands naar Engels
+ ...
https://cafetran.freshdesk.com/support/tickets Sep 18, 2024

Shunryu Garvey wrote:

Hi all--

Have been translating dozens multi-file Trados packages for about 6 months using CafeTran with no problems.

Then last week upgraded to 12.1.5, translated a job and returned the package. Now the client is having trouble opening the files, and as the attached image shows, they appear as "unspecified":

image

I re-installed, then tried to downgrade back to my old version but no luck.

Am I forgetting a setting? Or is there a problem with Trados compatibility with the most recent version?

I really don't want to go back to Trados, so please help me out here!

Best,
Garvey


Have you asked Igor, CafeTran's developer?

https://cafetran.freshdesk.com/support/tickets

Shunryu Garvey
 


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Upgraded to 12.1.5, now client says return package (Trados) shows files as "unspecified"






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