Word spellcheck problems De persoon die dit onderwerp heeft geplaatst: Sara Baroni
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Sara Baroni 
Local time: 05:14
Engels naar Italiaans
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Hi guys,
I have been using memoQ (both 8.2 and 2015) and WORD spellcheck in combination for years without any problems. To clarify, I have an English UK version of Office 2010 with the Italian language package for the Italian spellcheck.
On Friday I upgraded the old Office 2010 to Office 365. Again the English UK version. Then I downloaded the Italian package for spellcheck and grammar, as directed by Microsoft. All installed without problems.
However, now... See more Hi guys,
I have been using memoQ (both 8.2 and 2015) and WORD spellcheck in combination for years without any problems. To clarify, I have an English UK version of Office 2010 with the Italian language package for the Italian spellcheck.
On Friday I upgraded the old Office 2010 to Office 365. Again the English UK version. Then I downloaded the Italian package for spellcheck and grammar, as directed by Microsoft. All installed without problems.
However, now memoQ (neither version) does not find Word when running spellcheck.
I go into memoQ options, select the language (Italian) and then select the Word spellcheck, which is fine. I have restarted memoQ numerous times too. But then when I run the spellcheck, memoQ says "Microsoft Word" is not available. I even opened Word at the same time and it works and it has the Italian spellcheck.
Does anyone have any clues?
Many thanks in advance for any help. ▲ Collapse
| | | | | It may be a Word issue | Jun 26, 2018 |
Hi Sara, this may be an Office issue as well. Try to use the Word spellchecker from another application that uses it. You may also want to restart your computer.
| | | | | Bitness problem | Jun 26, 2018 |
Kilgray insisted that this problem was due to a "weak" or "lesser" edition of Office. Such edition does not exist, though. I have Office 365.
The problem is really due to memoq 8 deciding bitness automatically: if your system is a 64-bit system, memoq will run its 64-bit version. Now, if you have installed the 32-bit version of Office, that's why memoq says "Word is not available".
I did my own research and found that, as Kilgray's terrible support wanted me to yet agai... See more Kilgray insisted that this problem was due to a "weak" or "lesser" edition of Office. Such edition does not exist, though. I have Office 365.
The problem is really due to memoq 8 deciding bitness automatically: if your system is a 64-bit system, memoq will run its 64-bit version. Now, if you have installed the 32-bit version of Office, that's why memoq says "Word is not available".
I did my own research and found that, as Kilgray's terrible support wanted me to yet again submit a project backup, as always, for any kind of problem...
Now that I did the work their developers should have done, I hope they provide a solution soon, because the Hunspell checkers for Greek are very poor. ▲ Collapse
| | | | Sara Baroni
Local time: 05:14
Engels naar Italiaans
+ ...
ONDERWERPSTARTER
So it turns out there was a conflict with my old Office software. I disinstalled that and then a Microsoft technician repaired Office for me and reinstalled the language package. I can confirm all is working now. I did it through the online chat help of Office, which I must say was impressive.
Thanks everyone!
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Noémi Trója (X)
Hongarije
Local time: 06:14
Engels naar Hongaars
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| how did you solve the problem? | Sep 14, 2019 |
hi,
could you please tell me from which site did you install the language package? I have the same problem you described above. I have installed Office 365 today (as I bought it a couple of days ago). MemoQ worked with the previous Office (which I uninstalled before installing the new one), but it cannot find the new one (says "Word is no available"). I have already uninstalled and re-installed Office, restarted memoQ, restarted my computer, but nothing works, and I really do need t... See more hi,
could you please tell me from which site did you install the language package? I have the same problem you described above. I have installed Office 365 today (as I bought it a couple of days ago). MemoQ worked with the previous Office (which I uninstalled before installing the new one), but it cannot find the new one (says "Word is no available"). I have already uninstalled and re-installed Office, restarted memoQ, restarted my computer, but nothing works, and I really do need the spellchecker (about to hand in a huge project in a couple of days).
I would really appreciate if you could help!
Many thanks! ▲ Collapse
| | | | Sara Baroni
Local time: 05:14
Engels naar Italiaans
+ ...
ONDERWERPSTARTER | Contact Office 365 support | Sep 16, 2019 |
Hi, the best way I found was to get chatting to an Office 365 helper. Since you are paying for it the support service I found is not that bad. Give it a try, they really helped! Good luck.
| | | | | memoQ client 7.8 version supports only the Microsoft Office 2013 version | Dec 14, 2021 |
Just sharing this in case it is helpful to someone.
Yesterday I uninstalled office 2013 (because every time I export a document from MemoQ, the office suite launches 2013 reinstall configuration).
Reinstalled office 365.
Word spellchecker doesn't work. Tried all the configuration settings, restarted PC, etc. Nothing.
The solution is €600 for the new version of MemoQ, or maybe I will try to roll back windows to the previous 2013 installation.
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MemoQ support tells me that Windows is the culprit: "... Windows Defender generates false reports for Chromium-based applications, a technology used in software displaying contents from the web".
| | | | Adieu
Oekraïens naar Engels
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| I never did manage to get ANY spellcheck to work within MemoQ | Sep 12, 2022 |
In the end, I just export files to docx and spellcheck them in Word.
On the bright side, I can search through other previous work done easily without exiting the open project in MemoQ, locked translation memories from clients become somewhat less of an obstacle, and it gives me a better look at the final result than the "preview" window (which has some bugs of its own in MemoQ 9.x versions).
Sure, it wastes ~2 minutes per file, but it has its benefits.
| | | | Daniel Frisano
Italië
Local time: 06:14
Lid 2008
Engels naar Italiaans
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| Solved by updating memoQ | Jan 25, 2023 |
Had the same issue with memoQ 9.3, solved it by updating to 9.12.9, with Hunspell dictionary option:
Still can't use the dictionary from MS Word though, Office still blocking memoQ for silly security reasons or something, which means that I need to re-add the words to be ignored.
There must be a way to overcome Office's resistance to access from memoQ. Can't contact the Office help desk either.
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