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Translation glossary: E-Business Glossary

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Internet Sales Outlet (ISO)A third-party Web site that attracts visitors looking to buy goods or services. ISOs make money by selling links or ads that lead directly to the mer 
Engels
Issuing BankThe bank that maintains the consumer\'s credit card account and must pay out to the merchant\'s account in a credit card purchase. The issuing bank t 
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JavaA programming language frequently used on Web sites. Some Java programs, or \"applets\" are downloaded from the Web server to the visitor\'s own comp 
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JPEG (or JPG)A file format used for storing graphic images, usually photographs. JPEG files are larger than GIFs of the same image but offer better color control 
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Knowledge Management (KM)A business process that formalizes management and leverage of a firm\'s intellectual assets. KM is an enterprise discipline that promotes a collabora 
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Mail Order / Telephone Order Discount Rate (MOTO Discount Rate)The discount rate charged by the merchant account provider for credit card transaction in which the actual credit card was not available to the merch 
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Maintenance, Repair and Operations (MRO)The activities and material purchased to support activities associated with the operation and repair of any facility, equipment or asset. Companies e 
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MAP (Merchant Account Provider)A bank or other institution that hosts merchant accounts and processes online credit card transactions. The term is also often used broadly to includ 
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Market of OneContinuous customization of the content, services and interactions with a customer to deliver exactly what he or she needs and to create the sense th 
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Market Spoilers or Market KillersWeb-based businesses that aggregate information about a market and its suppliers, present the aggregated information to consumers via a Web site, and 
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MatchmakersWeb sites that refer a buyer to a Web merchant willing to sell a good or service at the price specified by the buyer.: 
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Merchant AccountA bank account established by a merchant to receive the proceeds of credit card purchases. By establishing a merchant account, the merchant bank agre 
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Merchant BankA bank that holds a merchant account . After a consumer buys a product using a credit card, the merchant bank places funds into a merchant account in 
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Merchant Services ProviderA bank, ISO , or other firm that provides services for processing financial transactions, usually credit card sales. Many MSPs provide merchant accou 
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Micro-Marketplace (MM)A narrowly focused market that aggregates multiple vendor offerings, content and value-added services (such as comparison of features) to enable buye 
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MicropaymentVery small charges, perhaps even less than a penny, processed through e-commerce systems. Until this time, e-commerce has been largely limited to pur 
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PersonalizationUsing continually adjusted user profiles to match content or services to individuals. Personalization includes determining a user\'s interest based o 
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PortalA high-traffic, broadly appealing Web site with a wide range of content, services and vendor links. It acts as a value-added middleman by selecting t 
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ProfileA definition of customer preferences, behaviors or demographics.: 
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Public Key EncryptionA method of encrypting electronic data. Developed to account for weaknesses in symmetric encryption, public key encryption does not require the trans 
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Sell SideProcesses for companies to sell their products, including catalogs, transaction processors, payment processors, and supply chain management methods a 
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SET (Secure Electronic Transaction)A system for encrypting e-commerce transactions, such as online credit card purchases. Developed by Visa, MasterCard, Microsoft, and several major ba 
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SSL (Secure Socket Layer)A system for encrypting data sent over the Internet, including e-commerce transactions and passwords. With SSL, client and server computers exchange 
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StickyA website quality referring to the amount of time a visitor stays at the site. A sticky site is one with longer than average visit times. An average 
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StreamingTechnology that allows the user to play audio or video as the audio/video data is downloading.: 
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Supply Chain Management (SCM)The process of optimizing delivery of goods, services and information from supplier to customer. SCM is a set of business processes that encompasses 
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Uniform Resource Locator (URL)The character string or Web address that identifies an Internet document\'s exact name and location.: 
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Vertical HubA B2B hub focusing on a vertical market or industry. Vertical hubs focus on energy, steel, telecommunications, paper, plastics, etc and provide deep 
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Virtual CompanyA company integrating several ideals: outsourced noncore competencies; a focus on core strength/business; little or no physical presence or infrastr 
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Web SiteA collection of files accessed through a Web address, covering a particular theme or subject, and managed by a particular person or organization. Its 
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XMLExtensible Mark-up Language.: 
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