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Problems downloanding assigned task
De persoon die dit onderwerp heeft geplaatst: Marisa Cardon
Marisa Cardon
Marisa Cardon  Identity Verified
Argentinië
Local time: 01:40
Lid 2010
Engels naar Spaans
Nov 11, 2018

Hi! I'm new to Across and I am trying to download a task that was assigned to me and I get this message:

"Your Across Server cannot be reached at the IP address 37.61.203.98:22. Please check your network connection"

Does anybody know how to solve this?

Thanks!
 
Elif Baykara Narbay
Elif Baykara Narbay  Identity Verified
Turkije
Local time: 07:40
Duits naar Turks
+ ...
Client's side Nov 11, 2018

Most of the time, the problem is on the client's side. I had this problem but I don't remember the exact wording.

Try reaching your client. You can also try to ask the Across support service. They are quite responsive but I am not sure whether they are accessible on Sunday night.

Elif
 


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Problems downloanding assigned task






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