ProZ.com Translation Forums

Unable to pay for Proz membership | Thanks

Lieven Malaise — Wed, 10 Jun 2026 10:57:00 +0000

Forum: ProZ.com membership
Topic: Unable to pay for Proz membership
Poster: Lieven Malaise
Post title: Thanks

[quote]Ana Moirano wrote:
Hi Lieven.
I'll help you out through your support request.
Regards,

Ana
ProZ Support Team [/quote]

Thank you, I'll take a look at it as soon as possible.

Unable to pay for Proz membership | Help with cc payment

Ana Moirano — Tue, 09 Jun 2026 17:49:00 +0000

Forum: ProZ.com membership
Topic: Unable to pay for Proz membership
Poster: Ana Moirano
Post title: Help with cc payment

[quote]Lieven Malaise wrote:

[quote]Daryo wrote:
[url removed]
[/quote]

Thank you, that's some interesting information. [/quote]

Hi Lieven.
I'll help you out through your support request.
Regards,

Ana
ProZ Support Team

Unable to pay for Proz membership | Heartbroken

Lieven Malaise — Tue, 09 Jun 2026 07:50:00 +0000

Forum: ProZ.com membership
Topic: Unable to pay for Proz membership
Poster: Lieven Malaise
Post title: Heartbroken

[quote]The Shredder wrote:

Count your lucky stars?

😉😂 [/quote]

Well, I wouldn't say that I will be heartbroken if I will never again be able to subscribe. But I consider a subscription to be still useful, so I would like to solve this problem nonetheless.

Unable to pay for Proz membership | Maybe…

The Shredder — Tue, 09 Jun 2026 07:44:00 +0000

Forum: ProZ.com membership
Topic: Unable to pay for Proz membership
Poster: The Shredder
Post title: Maybe…

Count your lucky stars?

😉😂

Unable to pay for Proz membership | Thanks

Lieven Malaise — Tue, 09 Jun 2026 05:29:00 +0000

Forum: ProZ.com membership
Topic: Unable to pay for Proz membership
Poster: Lieven Malaise
Post title: Thanks

[quote]Daryo wrote:
[url removed]
[/quote]

Thank you, that's some interesting information.

Unable to pay for Proz membership | Might shed some light?

Daryo — Mon, 08 Jun 2026 17:44:00 +0000

Forum: ProZ.com membership
Topic: Unable to pay for Proz membership
Poster: Daryo
Post title: Might shed some light?

[url removed]

Unable to pay for Proz membership

Lieven Malaise — Mon, 08 Jun 2026 10:02:00 +0000

Forum: ProZ.com membership
Topic: Unable to pay for Proz membership
Poster: Lieven Malaise

Payment by Master Card for a new subscription is declined time after time. I contacted my bank and they told me my card issuer possibly refuses payment because of Proz trustworthiness concerns. I submitted a support ticket, but there are 96 tickets before mine and "paying members are proritized". I would be grateful if this matter could be looked into a little bit faster. Please also note that I'm not interested in swithing payment methods. Thanks in advance.

Who do I pay to keep my website created by Premium membership? | You should be hearing back from the 360 team shortly.

Andrea Capuselli — Fri, 06 Feb 2026 13:22:00 +0000

Forum: ProZ.com membership
Topic: Who do I pay to keep my website created by Premium membership?
Poster: Andrea Capuselli
Post title: You should be hearing back from the 360 team shortly.

Thank you for your patience, David. I believe you should be hearing back from the 360 team shortly.

As Samuel mentions, it's not so much the domain that makes up the cost of the ProZ*360 service, but the hosting and maintenance package. I'm sure you'll hear something similar via email, but, depending on what hosting and website management service you choose, the migration steps will be a little different. In any case, don't worry, you don't need to save a simple copy of your website in HTML, we'll facilitate a complete backup file when you are all set up with your new hosting provider and ready to migrate.

I see that the FAQ Samuel linked is for a previous, no longer active hosting service, which has been replaced by 360! I'll be updating that ASAP, but, in the meantime, the ProZ*360 FAQs can be found here: [url removed] — Thank you, Samuel!

And, David, I'm very sorry to hear that you didn't find much benefit in the Premium package! I think its most valuable features beyond the website are the several free and greatly discounted training materials and software tools, some of which are included with Plus and some additional ones, but I understand that for a well-established translator, these may not be as useful as they can be for an industry newcomer. Thank you for taking the time to share your thoughts; I'll make sure they get back to the rest of the team.

Who do I pay to keep my website created by Premium membership? | Thank you

David Jessop — Thu, 05 Feb 2026 12:50:00 +0000

Forum: ProZ.com membership
Topic: Who do I pay to keep my website created by Premium membership?
Poster: David Jessop
Post title: Thank you

[quote]Samuel Murray wrote:

[quote]David Jessop wrote:
I would like to keep that website active ... Which third party hosting/domain service do I need to make payment to in order to keep the website active? [/quote]
I believe ProZ.com is both the host and the domain registrar. But you are the owner of your domain name. This means that you'll have to pay ProZ.com whatever ProZ.com's usual price is for this service (EUR 99 per year, I believe).

Or, you can get yourself a new host, put your website on that host, and get a new registrar, and just transfer your domain name away from ProZ.com to the new registrar, and connect the domain name to your website again. The hosting FAQ contains information that you need to do that: [url removed]

Your current "website" is hosted on Wordpress, but it is essentially just a single page. You can Ctrl+S from any browser and save the website as a single file (then you also need to save the images, and relink them to the HTML page). So, anyone who knows how to do this can do this VERY easily. (You probably won't be able to do this yourself, though.)

EUR 99 per year is not bad. (You can do it a lot cheaper, if you know how, but if you don't know how, then it's not a bad deal.) E.g. if you got yourself a website at Wix.com, you'll pay EUR 17 per month.
[/quote]

Thank you for the helpful explanation, Samuel, and for putting the cost into perspective. Cheers.

Who do I pay to keep my website created by Premium membership? | @David

Samuel Murray — Thu, 05 Feb 2026 12:41:00 +0000

Forum: ProZ.com membership
Topic: Who do I pay to keep my website created by Premium membership?
Poster: Samuel Murray
Post title: @David

[quote]David Jessop wrote:
I would like to keep that website active ... Which third party hosting/domain service do I need to make payment to in order to keep the website active? [/quote]
I believe ProZ.com is both the host and the domain registrar. But you are the owner of your domain name. This means that you'll have to pay ProZ.com whatever ProZ.com's usual price is for this service (EUR 99 per year, I believe).

Or, you can get yourself a new host, put your website on that host, and get a new registrar, and just transfer your domain name away from ProZ.com to the new registrar, and connect the domain name to your website again. The hosting FAQ contains information that you need to do that: [url removed]

Your current "website" is hosted on Wordpress, but it is essentially just a single page. You can Ctrl+S from any browser and save the website as a single file (then you also need to save the images, and relink them to the HTML page). So, anyone who knows how to do this can do this VERY easily. (You probably won't be able to do this yourself, though.)

EUR 99 per year is not bad. (You can do it a lot cheaper, if you know how, but if you don't know how, then it's not a bad deal.) E.g. if you got yourself a website at Wix.com, you'll pay EUR 17 per month.

Who do I pay to keep my website created by Premium membership? | pitfall

Zea_Mays — Thu, 05 Feb 2026 11:58:00 +0000

Forum: ProZ.com membership
Topic: Who do I pay to keep my website created by Premium membership?
Poster: Zea_Mays
Post title: pitfall

ProZ's website hosting offer is a pitfall for members in my opinion, as it makes them dependent on this service.
Transferring the domain name is the smaller issue than the _hosting_, which is the pricier part.
Transferring the domain does _not_ include transferring the website content, and if the domain is not registered under your name, ProZ would need to manage that transfer.
Here's a guide for _domain_ transfer from ICANN:
[url removed]

Who do I pay to keep my website created by Premium membership? | I would like to know the details of transferring to a third party provider

David Jessop — Thu, 05 Feb 2026 11:46:00 +0000

Forum: ProZ.com membership
Topic: Who do I pay to keep my website created by Premium membership?
Poster: David Jessop
Post title: I would like to know the details of transferring to a third party provider

[quote]Andrea Capuselli wrote:

Hi, David. Thanks for reaching out!

I’m sorry to hear you’re planning to downgrade your membership, and thank you for being a Premium member over the past year. We’ll be happy to help you figure out the best next steps for your website.

The details depend a bit on how you’d like to proceed (for example, whether you want to keep the site hosted with ProZ*360, or transfer it fully to a third-party provider). To make sure you get accurate, personalized guidance, I’d suggest emailing us at [email removed] , and the team can walk you through the available options step by step.

If you’re open to it, we’d also really appreciate hearing a bit more about your experience with the Premium membership in that same email. Your feedback helps us a lot as we continue improving our offerings.

Looking forward to assisting you further, and thanks again for your support of the site! [/quote]

Hi Andrea,

Regarding feedback about the Premium membership I didn't really see any benefit to it other than your creating a website for me. What else is there that will get me more jobs than with just a Standard membership?

In terms of the website, I contacted Support / ProZ*360 and was told it would be 99 USD per year if I want to maintain the website IN ADDITION TO the Standard membership fees... meaning there is very little discount from just buying the Premium membership! Pretty steep pricing scheme if you ask me.

I replied to that email asking for pricing details on how to transfer my domain to a third party provider and pricing details in the hope it will be more economical but did not yet get an answer from your side.

Thank you.

[Edited at 2026-02-05 12:03 GMT]

Who do I pay to keep my website created by Premium membership? | Namesilo says bought from a reseller and refuses to provide further information

David Jessop — Thu, 05 Feb 2026 11:43:00 +0000

Forum: ProZ.com membership
Topic: Who do I pay to keep my website created by Premium membership?
Poster: David Jessop
Post title: Namesilo says bought from a reseller and refuses to provide further information

[quote]Astrid Elke Witte wrote:

They are named as your registrar. [/quote]

Hi Astrid, I contacted Namesilo and they said my website was purchased from a reseller but refused to provide further information, citing confidentiality.

Who do I pay to keep my website created by Premium membership? | Please contact us at 360@proz.com and we'll walk you through it!

Andrea Capuselli — Wed, 04 Feb 2026 18:00:00 +0000

Forum: ProZ.com membership
Topic: Who do I pay to keep my website created by Premium membership?
Poster: Andrea Capuselli
Post title: Please contact us at 360@proz.com and we'll walk you through it!

Hi, David. Thanks for reaching out!

I’m sorry to hear you’re planning to downgrade your membership, and thank you for being a Premium member over the past year. We’ll be happy to help you figure out the best next steps for your website.

The details depend a bit on how you’d like to proceed (for example, whether you want to keep the site hosted with ProZ*360, or transfer it fully to a third-party provider). To make sure you get accurate, personalized guidance, I’d suggest emailing us at [email removed] , and the team can walk you through the available options step by step.

If you’re open to it, we’d also really appreciate hearing a bit more about your experience with the Premium membership in that same email. Your feedback helps us a lot as we continue improving our offerings.

Looking forward to assisting you further, and thanks again for your support of the site!

Who do I pay to keep my website created by Premium membership? | NameSilo, LLC, perhaps?

Astrid Elke Witte — Wed, 04 Feb 2026 16:17:00 +0000

Forum: ProZ.com membership
Topic: Who do I pay to keep my website created by Premium membership?
Poster: Astrid Elke Witte
Post title: NameSilo, LLC, perhaps?

They are named as your registrar.

Who do I pay to keep my website created by Premium membership?

David Jessop — Wed, 04 Feb 2026 03:44:00 +0000

Forum: ProZ.com membership
Topic: Who do I pay to keep my website created by Premium membership?
Poster: David Jessop

Hello:

A year ago I paid for the Premium membership where ProZ created a website for me. I would like to keep that website active but only would like to choose the Standard membership option this year (it appears the Premium membership no longer exists anyway). Could ProZ staff or others please tell me which third party hosting/domain service I need to make payment to in order to keep the website active?

Thank you in advance.

MoonMartin — Fri, 02 Jan 2026 11:51:00 +0000

Forum: ProZ.com membership
Topic:
Poster: MoonMartin

[Redigerad 2026-01-02 12:33 GMT]

Is a ProZ professional membership still worth it these days? | Absolutely worth it!

Ibrahim Hama Rashid — Sat, 30 Aug 2025 11:09:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: Ibrahim Hama Rashid
Post title: Absolutely worth it!

I would say yes, a ProZ professional membership is still worthwhile, especially for those who actively align it with their goals, although its value varies among members. For someone like me, returning after 16 years of limited activity due to full-time commitments, the platform offers renewed potential: increased visibility in the directory, access to BlueBoard for vetting clients, and an opportunity to reconnect with a global network of professionals. While some members report a decline in high-quality leads and an increase in low-paying MTPE offers, others still find ProZ valuable for maintaining legacy relationships, engaging with the community, and building their professional brand. I hope this can be a strong restart.

Is a ProZ professional membership still worth it these days? | No really sure

Yasutomo Kanazawa — Sat, 30 Aug 2025 06:39:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: Yasutomo Kanazawa
Post title: No really sure

I have a few more months before my membership expires, and I'm not sure if I would renew my membership at the moment.

The only reason I kept being a paying member was for the BlueBoard and the directory ranking in my working language pairs.

As Philippe wrote above, membership fee is business expense. I agree with him, and I consider membership fee as advertising fee on Proz.

Is a ProZ professional membership still worth it these days? | Works as a website

Jessica Noyes — Wed, 27 Aug 2025 02:24:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: Jessica Noyes
Post title: Works as a website

I stick with proz.com because I never got around to publishing a professional website, and I don't like LinkdIn. So my profile page here works to verify my identity in case anyone is checking.

Is a ProZ professional membership still worth it these days? | The brink of extinction

Tom in London — Tue, 26 Aug 2025 13:12:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: Tom in London
Post title: The brink of extinction

Yes - I think that's where Proz is now: on the brink of extinction; but we'll only hear about it when it's happened.

Is a ProZ professional membership still worth it these days? | yes, despite everything

Zea_Mays — Tue, 26 Aug 2025 08:09:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: Zea_Mays
Post title: yes, despite everything

I agree with Liena and Philippe - ProZ is still one if not the best directory for finding serious translators, with the BlueBoard being their most helpful tool for me. Still, if they'd managed to modernize their platform and other things, I'm pretty sure things would be way better. It's like someone having a cash cow and not caring about it.
I've found many good clients through the platform over the years, most of whom have contacted me via my profile. It's true that this has decreased in recent years, but the weak economy must be taken into account. We'll only know if the decline is permanent once economies recover globally.
Recently, an agency contacted me through my website, which only happens from time to time. Being able to check their BlueBoard helped me decide whether starting a collaboration with them would be a good decision. Their ratings were good, so I accepted the project they offered me.

Is a ProZ professional membership still worth it these days? | The brink of extinction

Philippe Etienne — Mon, 25 Aug 2025 17:06:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: Philippe Etienne
Post title: The brink of extinction

I tend to think that proz.com remains a valuable directory for the remaining serious agencies looking for a shrinking pool of serious translators (with paying members at the top). The fewer paying members registered, the weaker the competition in listings.
As long as I can earn a decent living from translation, I'll keep supporting the site in acknowledgement of the skiploads of money I've earned since 2000 through agency customers I met here.

Other ancillary reasons: I don't want my posts vetted for hours and becoming fully irrelevant or stale when published, I already make them irrelevant enough without this kind of lag. And there may be a lot more blinking adverts. And the subscription is a business expense.

Philippe

Is a ProZ professional membership still worth it these days? | depends

Liena V. — Mon, 25 Aug 2025 10:45:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: Liena V.
Post title: depends

I was wondering the same earlier this year before my membership expired in spring. I was disappointed in how the staff was handling several issues frequently raised in forums back then (by choosing radio silence as their mode of response) and briefly tried another platform which also offers membership options for shorter periods of time, but found no use of it. Then there was a discount for membership in summer and also the dollar had become cheap, so I decided to give ProZ a go for another year. I mainly just wanted my fancy Pro badge back and maybe increase the chances of being found here by some respectable clients. Other than that, not having a full access to Blue Board was the only difference I noticed in the few months when I was not a paying member of this site.

Is a ProZ professional membership still worth it these days? | You are right, Maria Teresa

WolfgangS — Mon, 25 Aug 2025 09:41:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: WolfgangS
Post title: You are right, Maria Teresa

[quote]Maria Teresa Borges de Almeida wrote:

It is true that the current ratio between what you pay and what you get is increasingly weak on Proz. However, I’m still here and, in principle, I will renew my membership. Why? Throughout my professional life, I have always worked with other people in environments that were positive, pleasant, fun and motivating. As I only started working as a freelancer in 2006, I miss that camaraderie and Proz fills that gap to a certain extent. I like this sense of community and, although things sometimes get sour, I have found here a number of colleagues whom I appreciate and respect... [/quote]

But not renewing subscription does not mean abandoning Proz, I for my part will still be present, with some restrictions, obviously, but I will continue to read and contribute.
Unless Proz decides to lock out non paying members ...

Is a ProZ professional membership still worth it these days? | Same here, but...

Maria Teresa Borges de Almeida — Mon, 25 Aug 2025 09:36:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: Maria Teresa Borges de Almeida
Post title: Same here, but...

It is true that the current ratio between what you pay and what you get is increasingly weak on Proz. However, I’m still here and, in principle, I will renew my membership. Why? Throughout my professional life, I have always worked with other people in environments that were positive, pleasant, fun and motivating. As I only started working as a freelancer in 2006, I miss that camaraderie and Proz fills that gap to a certain extent. I like this sense of community and, although things sometimes get sour, I have found here a number of colleagues whom I appreciate and respect...

Is a ProZ professional membership still worth it these days? | 30 March 2026

Tom in London — Mon, 25 Aug 2025 06:55:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: Tom in London
Post title: 30 March 2026

My current subscription runs out on 30 March 2026 and unless something miraculous happens, this is my final year.

Is a ProZ professional membership still worth it these days? | Same here

WolfgangS — Mon, 25 Aug 2025 06:37:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: WolfgangS
Post title: Same here

[quote]K. Isaac wrote:

Hi everyone,

I’ve been a paying member here for several years. In the beginning, Proz brought me some good clients, and it felt like a valuable investment. But over the last few years, I’ve noticed a sharp decline in quality leads. Most of the offers I see now are lowball MTPE job offers, and I rarely get contacted by serious clients anymore.

My professional membership is running out soon, and I’m not sure whether to renew. On the one hand, I wonder if it’s worth hanging on another year just in case something changes. On the other hand, I feel like the platform is more and more geared towards mass-volume, cheap labour offers rather than specialized professionals.

Has anyone else experienced this shift? Do you still find Proz membership useful, or have you moved on to other platforms/strategies? I’d really value hearing your perspectives before I decide.

Thanks in advance!

[Edited at 2025-08-25 04:41 GMT] [/quote]

I asked myself the same question, my membership is running out in a couple of days and I will not renew it and invest the money in something more proficuous.

Is a ProZ professional membership still worth it these days? | Same here

B&B FinTrans — Mon, 25 Aug 2025 04:55:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: B&B FinTrans
Post title: Same here

[quote]K. Isaac wrote:

Has anyone else experienced this shift? Do you still find Proz membership useful, or have you moved on to other platforms/strategies? I’d really value hearing your perspectives before I decide. [/quote]

Yes, I experienced the same. The only reason I'm still a paying member is because of the (direct) clients and colleagues I initially connected with here many years ago. Some of those relationships remain strong to this day, so my annual contribution to ProZ is a nostalgic tribute to those golden days.
But nothing lasts forever, so maybe one more year… until I let the membership lapse.

Is a ProZ professional membership still worth it these days?

K. Isaac — Mon, 25 Aug 2025 04:28:00 +0000

Forum: ProZ.com membership
Topic: Is a ProZ professional membership still worth it these days?
Poster: K. Isaac

Hi everyone,

I’ve been a paying member here for several years. In the beginning, Proz brought me some good clients, and it felt like a valuable investment. But over the last few years, I’ve noticed a sharp decline in quality leads. Most of the offers I see now are lowball MTPE job offers, and I rarely get contacted by serious clients anymore.

My professional membership is running out soon, and I’m not sure whether to renew. On the one hand, I wonder if it’s worth hanging on another year just in case something changes. On the other hand, I feel like the platform is more and more geared towards mass-volume, cheap labour offers rather than specialized professionals.

Has anyone else experienced this shift? Do you still find Proz membership useful, or have you moved on to other platforms/strategies? I’d really value hearing your perspectives before I decide.

Thanks in advance!

[Edited at 2025-08-25 04:41 GMT]